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Terms of Use

Please read these terms carefully before using our website or online services.

Effective Date: January 1, 2024

Acceptance of Terms

By accessing or using the RX Box Pharmacy website at rxbox.healthcare (the "Site") or any of our online services, you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use our Site or services. We reserve the right to update these Terms at any time, and your continued use of the Site constitutes acceptance of any changes.

Not a Substitute for Medical Advice

The information provided on this Site is for general informational purposes only and does not constitute medical, pharmaceutical, or professional health advice. Always consult a licensed healthcare provider or pharmacist before making decisions about your medications or health.

Submitting a prescription order or refill request through our Site does not establish a pharmacist-patient relationship until a licensed pharmacist at RX Box Pharmacy reviews and accepts your order. In the event of a medical emergency, call 911 or go to your nearest emergency room immediately.

Eligibility

You must be at least 18 years of age to use our online services or create an account. By using our Site, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. Facility portal accounts may only be created by authorized representatives of licensed healthcare facilities.

User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
You agree to provide accurate, current, and complete information when creating an account or submitting forms.
You must notify us immediately of any unauthorized use of your account or any other security breach.
We reserve the right to suspend or terminate accounts that violate these Terms or that we believe pose a security risk.
Facility portal accounts are subject to approval by RX Box Pharmacy and may be revoked at any time.

Prescription Services

Our online prescription and refill services are subject to the following conditions:

Valid Prescriptions Required

All prescription orders must be accompanied by a valid prescription from a licensed prescriber. Submitting fraudulent or altered prescriptions is a criminal offense.

Pharmacist Review

All orders are subject to review and verification by a licensed pharmacist. We reserve the right to decline any order that cannot be verified or that raises safety concerns.

Accuracy of Information

You are responsible for providing accurate patient information, insurance details, and medication information. Errors may result in delays or inability to fill your prescription.

No Guarantee of Availability

Submission of an order does not guarantee that the medication is in stock or that the order will be filled. We will contact you if there are any issues with your order.

Prohibited Uses

You agree not to:

Use the Site for any unlawful purpose or in violation of any applicable laws or regulations
Submit false, fraudulent, or misleading information
Attempt to gain unauthorized access to any portion of the Site or its related systems
Use automated tools, bots, or scrapers to access or collect data from the Site
Interfere with or disrupt the integrity or performance of the Site
Impersonate any person or entity or misrepresent your affiliation with any person or entity
Upload or transmit viruses, malware, or any other malicious code
Attempt to obtain prescription medications without a valid prescription

Intellectual Property

All content on this Site, including text, graphics, logos, images, and software, is the property of RX Box Pharmacy or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

Disclaimer of Warranties

THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, RX BOX PHARMACY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR SERVICES IN THE THREE MONTHS PRECEDING THE CLAIM.

Your use of our Site is also governed by our Privacy Policy and, where applicable, our HIPAA Notice of Privacy Practices. These documents are incorporated into these Terms by reference.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Winnebago County, Illinois.

Questions About These Terms

If you have questions about these Terms of Use, please contact us: